I can't log in
Sign in with your email and password. Activate your account via the emailed link, reset a forgotten password, or use the Contact page if it still fails.
Login problems are usually quick to fix. Try these steps in order.
Use your email and password
Lumipose sign-in is email and password only. There is no Google or other social sign-in, and no sign-in links or codes. Use the same email address you signed up with.
Activate your account
New accounts must be activated first. Open the activation link we email you after signing up. If it did not arrive, check your spam or promotions folder, then request a new link.
Forgot your password
Use Forgot password on the sign-in page (/forgot-password) to get a reset link by email, then choose a new password. Always open the most recent email.
Activation and password reset links can be re-sent after 60 seconds.
Try a fresh browser session
- Clear cookies for the site, or open a private window.
- Disable browser extensions that block scripts or cookies.
- Try another browser or device.
Still stuck?
Contact us via the Contact page (/contact). Tell us the email address on your account and what happens when you try to log in.